FAQ

 

What is your shipping policy?

DOMESTIC

Once the order is confirmed, it will take 1-5 business days to ship depending on the quantity of orders at that current moment in time.*

INTERNATIONAL

We currently ship all around the world. Once the order is confirmed, it will take 1-5 business days to ship depending on the quantity of orders at that current moment in time.

 What is the return policy/exchange policy?

We do not accept returns currently. If you get your jewelry and you decide you’d rather have another piece, email us at info@shopdalmata.com and we will resolve that for you. If for some reason, your jewelry arrives broken or there needs to be repair, please contact us within 30 days of your purchase and we will resolve that issue for you.

We do not accept returns/exchanges with personalized items.

We do not do exchanges at this time for international orders.

How do I order wholesale?

Please contact me at info@shopdalmata.com to discuss minimums and pricing. We are currently taking wholesale orders.

 

Any other questions?

Please use the 'contact ' page if you have any further questions or concerns.