FAQ

 

What is your shipping policy?

DOMESTIC

Shipping is a flat rate of $5.00. Once the order is confirmed, it will take 5-8 business days to ship depending on the quantity of orders at that current moment in time.

INTERNATIONAL

We currently ship all around the world with a flat rate of $15.00. Once the order is confirmed, it will take 5-8 business days to ship depending on the quantity of orders at that current moment in time.

 What is the return policy/exchange policy?

We do not accept returns currently. If you get your jewelry and you decide you’d rather have another piece, email us at info@shopdalmata.com and we will resolve that for you. If for some reason, your jewelry arrives broken or there needs to be repair, please contact us within 30 days of your purchase and we will resolve that issue for you.

How do I order wholesale?

Please contact me at info@shopdalmata.com to discuss minimums and pricing. We are currently taking wholesale orders.

 

Any other questions?

Please use the 'contact ' page if you have any further questions or concerns.